1. Where can I get the Onsite Guide?
You can get it at the visitor registration desk, customer service center , VIP/TAP lounge , and information desk at the exhibition site.
2. Where can I find the organizer?
The exhibition hall’s Customer Service Center (CSC) is located at 1A75
3. Where can I pray? Where?
We have set up a quiet room on site, located in 1Q32
4. What is RX Connect ?
RX Connect is an intelligent mini program designed to help exhibitors seamlessly embark on their digital exhibition journey. It provides a new digital platform for brand promotion and interactive engagement, enabling greater brand visibility and high-quality sales leads.
For visitors, RX Connect also serves as a convenient digital show guide, allowing them to search for exhibitors and products of interest anytime, receive smart recommendations, make real-time inquiries, and consult with online customer service.
By significantly enhancing the efficiency of exhibiting and the overall visitor experience, RX Connect is your indispensable smart companion for trade shows.
5. Where can I eat in the exhibition hall during the exhibition?
Donghuixuan: Located on the second floor of the exhibition hall, it provides business meals for the exhibition, Chinese business packages, etc.
There is a convenience store in the atrium on the first floor of the exhibition hall
Gusto : Located in the atrium on the first floor of the exhibition hall , it provides coffee, Chinese and Western food and other light meals.
6. Where can I get free internet access in the exhibition hall?
A; You can connect to free Wi-Fi ( SWEECC-FREE) in the exhibition hall , which requires SMS authentication . However, since it is a public network, it may be unstable.
B: The Exhibit Lounge provides WIFI Internet access. It is recommended that you subscribe to the Business Card Membership. The RMB 49 includes luggage storage and lounge access (charging, WIFI, drinking water, etc.) If you have additional badge delivery, dining, partner hotel and air ticket reservations, you can also upgrade to RMB 99/199 membership. If necessary, please contact Walden: +86 13651251335
7. Where can I rest?
There are seats in the atrium on the first floor of the exhibition hall where you can take a break, and there is also an open rest area in the hall for you to rest.
We recommend you subscribe to the Business Card Membership. The RMB 49 includes luggage storage and access to the Rewards Lounge (where you can charge, use WIFI, drink water, etc.). If you have additional badge delivery, dining, partner hotel and air ticket reservations, you can also upgrade to a RMB 99/199 membership. If necessary, please contact Walden: +86 13651251335
8. Where is the nearest hospital?
Within 3KM, you can receive medical treatment at the Longhua Hospital
, Shanghai Yangsi Hospital, and Shanghai Mingzhu Hospital.
9. Where is the bathroom?
South Gate: Near the south entrance, there are men's and women's toilets and barrier-free toilets.
10. Luggage storage?
The luggage storage of Shanghai World Expo Exhibition and Convention Center is in the business center on the first floor of the exhibition hall. The charge is 15 yuan/item/day.
Rewards Lounge in the exhibition hall and the reception desk in the landing hall. It is recommended that you subscribe to the business card membership, which includes luggage storage and lounge access (charging, WIFI , drinking water, etc.) for RMB 49. If you have additional badge delivery, dining, partner hotel and air ticket reservations, you can also upgrade to RMB 99/199 membership. If necessary, please contact: Mr. Walden, 010-59339493/+86 13651251335
11. Is there a place to print or copy on site ?
Business Center: Located on the first floor of the exhibition hall, it usually provides business services such as printing and copying. You can go there to consult the relevant staff for the specific service content and charging standards.
How to hire translators or part-time staff on site?
- Part-time: Please go to the customer service center of each museum to register. Due to on-site temporary employment, we cannot guarantee that we can fully meet your needs.
- There are two main types of translation: human translation service/machine translation service
* Manual translation needs to confirm the language to be translated, usage time and other requirements two weeks before the exhibition. The price of English/Japanese/Korean translation service is RMB 1200-2000, and other small languages need to be quoted separately .
* Machine translation service: We provide visual translation equipment to help you provide on-site translation services. The equipment costs RMB 300 per day, and a RMB 2,000 equipment deposit is required.
If you need any help, please contact Mr Walden: +86 13651251335
12. Where can I get drinking water on site?
- There is a drinking water point in the central hall of the exhibition hall; there is a water dispenser in the exhibition function area, you can use a cup to get water.
- There are self-service vending machines in the exhibition hall, and bottled water can also be purchased in the supermarket inside the exhibition hall.
13. Where are the ATM machines? Where can I exchange RMB?
ATMs:
Bank of China (BOC): Located near No. 1099 Guozhan Road, close to the exhibition center.
Industrial and Commercial Bank of China (ICBC): Located near No. 850 Bocheng Road.
Currency Exchange:
Bank of China: Offers currency exchange services near No. 1099 Guozhan Road.
Industrial and Commercial Bank of China: Also provides currency exchange services near No. 850 Bocheng Road.
Shanghai Pudong International Airport (PVG) and Hongqiao International Airport (SHA) both have multiple foreign currency exchange counters, conveniently located in the international arrival areas. These counters generally have extended service hours, with some operating 24/7.
You may also use online platforms such as “United Money” or “Travelex” to reserve RMB in advance and collect it at designated offline locations. This option can save you time and often provides more competitive exchange rates.
14. How to bring in takeout food and food
- The exhibition hall stipulates that no outside food or catering may be brought into the hall without approval. A small amount of food and drinks for self-consumption can be brought into the hall after passing security check with the purchase receipt.
15. Can you recommend or book a hotel?
You can contact NEPCON CHINA's designated travel agent:
Shenzhen Jielv International Conference & Exhibition Co., Ltd.
Contact: Yang Mei
Tel: (86) 15014137498
Email: [email protected]
Hotel booking link: NEPCON China 2025
Mini Program for Online Hotel Booking: